Be sure to check out the Mobile FAQ and Outlook FAQ for the answers to common questions. We try to put all asked questions in these FAQ.
OggSync Support Primary support for OggSync is via e-mail, please direct all support questions to: support@oggsync.com
When you send your email, please include the following (you can see versions in the Control Panel~remove programs list):
- Outlook/Office Version or Windows Mobile (Outlook 2003/2007/2010 32 bit or 64 bit)
- .NET Versions installed
- OggSync Version Number installed (check the About screen or Startup screen for the Version and Date)
- Windows Version Used (Windows Mobile 5, 6, 6.1, 6.5, Windows XP, Vista, Win7, 32bit or 64 bit)
- Steps to reproduce the problem
- Expected Result
- Observed Result
Also include (if Outlook version) the sync log (menu ~ sync log) after you do a sync.
Thank you,
The OggSync Team